About Express Facility Service and Maintenance
Express Facility Service and Maintenance, LLC was founded by Fama (Faye) Root, who has been a professional business leader since 1976. Faye has spearheaded Express FSM into one of the nation's most trustworthy, efficient and personable companies in the industry. Our clients are especially pleased with our company performance and reputation, which results in their repeat business. We believe the reason we are a success is that we work together as a team and work toward guaranting you, our customer, service beyond expectations.
Meet the Express Service TeamDispatch:
The first step in the seamless stream of well coordinated service begins in our Dispatch Department. Jeremy Root is our Project Coordinator and he is ably assisted by Team Leaders, Warron McCarty and Andrew Hitt. Give any member of this team a call and you can be assured a service technician will be dispatched to your location to handle any task required and the job will be completed expertly in a timely manner.Bid Projects:
On those larger projects where you are looking for quality work at the most reasonable cost available, give Donna Bruno, our Project Estimator, or one of her associates Heather Wells and Brandy Davis a chance to shop for you. They will present to your company three proposals to choose from that will best fit your budget.Special Project Management:
Special Project Management Supervisors Lyndsey Huval, Amber Hitt and Kim Jenkins oversee the teams to assure quality control. Their focused service tracking communicates with our vendors and your store managers, to verify the project requested has been completed to your total satisfaction and report to your property management department of the status on these projects daily.Accounting:
Our Accounts Receivable Team is managed by Brandon Huval, who is assisted by Kathy McCarthy and Darla Miller. Kathy and Darla are responsible for acquiring all invoices from our contractors, plus processing and overseeing these invoices with assurance that each and every one is accurate in every detail and submitted in a timely fashion.
The Accounts Payable Department is headed by Carol Miner whose main responsibility is to oversee that payments are remitted to our vendors for the work they have completed on your behalf.
These dedicated "Team Leaders" along with their staff and our network of professional, trustworthy contractors in the field are the backbone of our company.